Help Center

Answers to common questions and step-by-step guides from our engineers.

Help Center › Security

I clicked a suspicious link or attachment — what now?

  1. Disconnect the computer from the network (unplug the cable / turn off Wi-Fi).
  2. Do not enter any more passwords on it.
  3. From another device, change the password of the account you used.
  4. Open a ticket with the service Security incident (Critical).
  5. Keep the email — do not delete it; we will investigate it.
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