/* INFO SHIELD Desk — front-end (portal, ticket form). Theme supplies the
   base design tokens; these are the desk-specific pieces. */
.isd-auth{display:grid;grid-template-columns:1fr 1fr;gap:24px;align-items:start}
@media (max-width:860px){.isd-auth{grid-template-columns:1fr}}
.isd-inline{display:flex;align-items:center;gap:8px;font-weight:500}
.isd-inline input{width:auto}

.isd-dash-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap;margin-bottom:22px}
.isd-dash-head h3{margin:0 0 4px}
.isd-dash-actions{display:flex;gap:10px;flex-wrap:wrap}

.isd-table-wrap{overflow-x:auto;border:1px solid #E2E8E9;border-radius:14px;background:#fff}
.isd-table{width:100%;border-collapse:collapse;min-width:620px}
.isd-table th,.isd-table td{padding:14px 16px;text-align:left;border-bottom:1px solid #EEF2F3;font-size:.94rem}
.isd-table th{background:#F6F0F0;font-family:'Plus Jakarta Sans',sans-serif;font-weight:700;color:#16292E;font-size:.85rem;letter-spacing:.02em}
.isd-table tr:last-child td{border-bottom:0}
.isd-table code{background:#EEF4F5;color:#1A565F;padding:3px 8px;border-radius:5px;font-size:.85rem}

.isd-ticket{border:1px solid #E2E8E9;border-radius:16px;background:#fff;padding:clamp(20px,3vw,30px)}
.isd-ticket__head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;flex-wrap:wrap;margin-bottom:18px}
.isd-ticket__head h3{margin:6px 0 0}
.isd-ref{background:#EEF4F5;color:#1A565F;padding:4px 10px;border-radius:5px;font-size:.85rem}
.isd-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:14px;margin:0 0 22px;padding:16px;background:#F6F0F0;border-radius:12px}
.isd-meta dt{font-size:.76rem;text-transform:uppercase;letter-spacing:.07em;color:#7D8C91;font-weight:700;margin-bottom:3px}
.isd-meta dd{margin:0;font-weight:600;color:#16292E;font-size:.92rem}

.isd-thread{display:grid;gap:14px;margin-bottom:26px}
.isd-msg{border:1px solid #E2E8E9;border-radius:12px;padding:16px 18px;background:#fff}
.isd-msg header{font-size:.82rem;color:#7D8C91;margin-bottom:8px}
.isd-msg--staff{background:#EEF4F5;border-color:#CFE0E3}
.isd-msg--staff header strong{color:#1A565F}
.isd-files{list-style:none;padding:0;margin:12px 0 0;display:flex;flex-wrap:wrap;gap:10px}
.isd-files a{font-size:.86rem;background:#F6F0F0;padding:6px 12px;border-radius:999px}
.isd-reply{border-top:1px solid #EEF2F3;padding-top:22px}
.isd-back{margin-bottom:14px;display:inline-block}

/* access gate shown instead of the ticket form */
.isd-gate{text-align:center;padding:28px 20px;display:flex;flex-direction:column;align-items:center;gap:10px}
.isd-gate__icon{display:grid;place-items:center;width:58px;height:58px;border-radius:16px;background:rgba(36,114,126,.1);color:#24727E}
.isd-gate__icon svg{width:30px;height:30px}
.isd-gate h3{margin:4px 0 0}
.isd-gate p{max-width:52ch;margin:0 0 6px}